Zesa Holdings says consumers will not be able to buy pre-paid electricity coupons on 31 December and 1 January. The shutdown of the electricity vending platform is meant to facilitate “critical systems maintenance”. Below is the statement.
ZESA HOLDINGS (PVT) LTD
Prepaid Electricity Vending Service Interruption
ZESA Holdings wishes to advise its valued customers that Prepaid Electricity Vending services will not be available from Thursday, 31st, December 2020 at 1900hrs to Friday, 1st, January 2021 at 0600hrs to facilitate for critical systems maintenance.
The planned shutdown of the Prepaid Electricity Vending System is meant to ensure improved service availability, delivery and continued operational efficiency as we get into the new year 2021.
Customers are encouraged to ensure that they have sufficient credit during this period to avoid the inconvenience of going without electricity.
The inconvenience caused is sincerely regretted.
Stakeholder Relations (29/12/2020)